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Moved site to new domain… Have to reactivate plugins

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • March 15, 2019 at 2:36 pm #12202
    chrisTrip
    Participant

    Hello. I just moved my site to a new domain. The plugins like Stripe checkout / etc, that I have are now reporting as not activated. When I try to click on Activate, it says the plugin key is invalid.

    How can I reactivate the plugins for my new site domain?

    Thanks.

    March 16, 2019 at 3:50 pm #12233
    WP Travel Admin
    Keymaster

    Hi,

    Please deactivate the license from previous installation and activate it in the new domain. License key can be activate only one per domain or WordPress installation.

    We hope this helps!

    March 17, 2019 at 2:28 pm #12250
    chrisTrip
    Participant

    Ok, thanks. Where do I deactivate the license key? I have already moved my site to the new domain.

    March 17, 2019 at 3:57 pm #12253
    WP Travel Admin
    Keymaster

    Please provide your purchase email to wptravel[at]gmail.com to reset the website.

    March 20, 2019 at 12:47 pm #12402
    chrisTrip
    Participant

    Hello, I sent an email there, but never heard anything back.

    March 21, 2019 at 4:15 am #12416
    WP Travel Admin
    Keymaster

    Unfortunately, we were unable to locate your email in our inbox. Alternatively, please provide us your Order #ID(s) of the addons that you’ve bought from us so we could locate and reset the site.

    Apology for the trouble this has caused.

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Viewing 6 posts - 1 through 6 (of 6 total)
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