403 Error only on when changing WP Travel Settings

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #10775
    elliot.sim
    Participant

    I’m experiencing a 403 error only when I try to change the WP Travel settings, either globally or on an individual trip. I reset my .htaccess file and turned off all plugins except WP Travel, but am experiencing the same issue. It’s likely a broader issue to do with WordPress, but I’m not sure what else to try – I can’t turn off WP Travel, since that’s the only way to test whether the issue is still there. Any ideas?

    #10786
    Support Team
    Keymaster

    Hello,

    First of all, thank you so much for using the plugin.

    Regarding your query, can you please specify upon change in which particular setting you encountered the error, as in our side everything is working perfectly fine ?

    Hoping for your kind co-operation,

    Regards!!

    #10787
    elliot.sim
    Participant

    Hello, it’s anything under the “Settings” tab of WP Travel. I can change the setting in the menus, but then when I click “save changes” I get a 403 error. This happens regardless of what setting I change in that menu.

    #10788
    Support Team
    Keymaster

    Hello @elliot-sim,

    Actually, the issue is not related to the plugin.

    So once please go through the steps listed in the links given below.

    https://www.lifewire.com/403-forbidden-error-explained-2617989

    Please verify each of the steps mentioned.

    Thank you.

    Best Regards!!

    #11288
    elliot.sim
    Participant

    Hello, I went through the steps listed, but the issue persists. It must be at least partially related to the plugin, as in ONLY happens when changing the plugin’s settings. Changing things in general wordpress doesn’t have the same issue, and I don’t have the same issue on any other sites. It also occurs on other devices and in other browsers. Do you have anything else I could try? I’ve been banging my head against this roadblock for a week, and I can’t progress on creating the site anymore because I can’t change any settings. I really want to use your plugin, but this just makes it pretty unusable :(.

    #11381
    Support Team
    Keymaster

    Hello @elliot-sim,

    Since we could not generate the issue in our side, we need to check the issue in your setting so can you please your login detail in the email given below:

    Email: wensolution[at]gmail.com

    Thank you.

    Best Regards!!

    #30608
    brimarwells
    Participant

    This error indicates that the server has determined that you are not allowed access to the thing you’ve requested, either on purpose or due to a misconfiguration . It’s probably because the site owner has limited access to it and you don’t have permission to view it. The vast majority of the time, there’s not much you can do to fix things on your (*client) end. There are three common causes for 403 Forbidden error (server side) . Here they are listed from most likely to least likely:

    An empty website directory
    No index page
    Incorrect settings in the .htaccess file
    Permission / Ownership error

    If authentication credentials were provided in the request, the server considers them insufficient to grant access. The client SHOULD NOT automatically repeat the request with the same credentials. The client MAY repeat the request with new or different credentials. However, a request might be forbidden for reasons unrelated to the credentials.

Viewing 7 posts - 1 through 7 (of 7 total)
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